Our regulators oversee the whole of the financial services sector. In essence their roles in the oversight of our credit union are these.

The Prudential Regulation Authority, part of the Bank of England, check that we are keeping our members’ money safe.

The Financial Conduct Authority check that

• We treat our members fairly
• Our directors and staff abide by their Code of Conduct, and
• We apply co-operative movement principles and values to what we do.

The Financial Ombudsman Service deal with complaints from members who feel that we have caused them financial loss.